Refund policy
Refund & Return Policy
At Wedding Weaves Shop, we are committed to ensuring your complete satisfaction with every purchase. Whether you choose a non-custom or custom-fit item, our policies are designed to provide you with confidence and peace of mind.
Returns & Exchanges
We accept returns and exchanges for both non-custom (standard size) and custom-fit items within 30 days of purchase. To qualify for a return or exchange, the item must meet the following conditions:
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It must be unworn, unused, and in its original condition.
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All original tags and packaging must be intact.
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Items showing signs of wear, damage, or alterations will not be accepted.
Fitting Support and Free Replacements
We understand the importance of a perfect fit, especially with tailored garments. To support this:
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Free replacements and exchanges are offered for any fitting issues reported within 30 days of purchase.
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All suits are designed with sufficient fabric margins to allow easy adjustments by a professional local tailor.
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Our team is available to provide alteration guidance if needed.
For assistance, please contact us via WhatsApp at +91 8146049718 or email us at support@weddingweavesshop.com.
Refund Eligibility
Refunds are provided only in the following situations:
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The item received is damaged or defective upon delivery.
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The incorrect item was sent in error.
Refunds will be issued to the original payment method within 7 to 10 business days after the returned item has been received and inspected. Please note that original shipping charges (if any) are non-refundable unless the return is due to our error.
Non-Returnable Items
Certain items are not eligible for return or refund, including:
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Products altered or tailored after delivery.
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Items that have been worn, washed, or damaged after delivery.
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Complimentary accessories received with your order.
How to Initiate a Return or Exchange
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Contact Us – Notify us within 30 days of delivery by WhatsApp at +91 8146049718 or email at support@weddingweavesshop.com.
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Provide Order Details – Share your order number, reason for return or exchange, and photos of the item if applicable.
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Return Instructions – Our team will provide you with the return shipping address and instructions.
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Inspection and Processing – Upon receipt and inspection of the returned item, we will process your refund, replacement, or exchange promptly.
Alteration Assistance
To accommodate minor sizing adjustments, all our suits are crafted with extra seam allowances. Should you prefer local alterations, we are happy to guide your tailor for the best results.
Contact Us
For any questions regarding returns, exchanges, or alterations, please contact us:
WhatsApp: +91 8146049718
Email: support@weddingweavesshop.com
At Wedding Weaves Shop, we take pride in delivering exceptional quality and service. Our policies are designed to make your shopping experience as seamless and worry-free as possible.